FaceGlow

Welcome to FaceGlow (“we”) Privacy Policy. The purpose of the Privacy Policy is to provide you with all the information you need about what information we collect, how we use it, how we share it, how you can control your data, and to ensure that you are aware of your rights in relation to the use of our apps, software, websites, APIs and services. By using or accessing our apps or services, you agree to our Privacy Policy. We believe transparency is key to any healthy relationship.

1. Information we collect

Contact Information

If you email us for assistance or to ask a question, we will respond to the contact information you provide. This contact information will be used expressly for the purpose of communicating with you in response to your questions and requests.
Technical Information

When you visit FaceGlow, we collect technical information from the devices you use. The information we collect includes, but is not limited to, IP address, log files, device type, and operating system. We use the information we collect to improve the services and develop new features. For example, we use this information to troubleshoot and prevent errors; to analyze and test data; to conduct research and surveys; and to develop new features and services.
Analyzing Information

We work with partners who provide us with analytics services. This includes helping us understand how users interact with the FaceGlow Service, the stability and performance of the Service. These companies may use device-specific advertiser identifiers, cookies and similar technologies to collect information about your interactions with the Services and other websites and applications.
Personal Information

When you first access our Application, we collect personal information from you in order to personalize your training program and adapt it to your needs. The information we collect includes, but is not limited to, your age, gender, facial condition, improvement goals, and more!
Payment Information

When you pay for in-app purchases, we collect the information necessary to complete your purchase, such as your order code, time of order, etc. We collect this information through the App Store and WeChat. The payment process is done through the App Store

and you can check their privacy policies for details: https://www.apple.com/legal/privacy/en-ww/,

The personal information you provide to us should be true, complete and accurate. When your personal information changes, please contact us at support@faceglowapp.com.

2. How we use information

We use the information we collect for the following purposes:

Improvement, personalization and development of the Services

We use the information we collect to improve the service and develop new features. We need this information to understand how users interact with the FaceGlow service, the stability and performance of the service, etc. We use the information to improve the service and to develop new features.
Communicating with you

In order to respond to your messages, contact you regarding your transactions or account, market our products and services, provide other relevant information, or request information or feedback from you. Sometimes we may use personal data to send important notices, such as information about purchases and changes to terms, conditions and policies.
Security and Fraud Prevention

For the purpose of protecting individuals, employees and us against loss and preventing fraud, including pre-screening or scanning uploaded content for potentially illegal content, including child sexual abuse content, for the purpose of protecting the interests of all users for individuals, employees and us.
Compliance with Laws

Designed to comply with applicable laws - such as fulfilling tax or filing obligations, or complying with lawful governmental requests.

We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may also retain or disclose information about you in order to comply with laws, regulations, legal process, or governmental requests; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our Terms, or threats to the security of the Service or the physical safety of any person.

4.Your rights

You may uninstall the Application at any time and delete any stored data. If you need further assistance regarding your rights, please contact us through support@faceglowapp.com.

5.Our Children’s Policy

We recognize the importance of taking extra measures to protect the privacy of children. We do not knowingly collect personal data from children under the age of 13.

6.Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy via our mobile application. If we make any material changes to the Privacy Policy, we will post a notice via the Mobile Application and/or require you to review the changes to the Privacy Policy the next time you access the Services. By continuing to use the Services after changes are made, you consent to our use of your information in accordance with this Privacy Policy, including the changes.

7.Supplemental Terms.

This Privacy Policy also applies to users in the State of California in accordance with the California Consumer Privacy Act of 2018 (“CCPA”). We promise never to sell the information we collect.

In addition, under the CCPA, you have the right to :